Are minerals natural?
Of course, the minerals are all natural and are selected by our geologists who personally visit most of our suppliers.
The veracity of minerals is an essential element for us.
Some minerals do not exist in nature, such as red aventurine. When a mineral is not natural or artificially modified by man, you will find it clearly indicated in the title or in the description of the product.
How can I track my order?
When we have booked the collection of your package, we will send you an email with the tracking. If you can't find the email, always check the promotions or spam folder of your inbox.
What if I don't like something when I get it?
If something you don't like when you receive your order, we will refund you 100% no questions asked.
For all information on returns visit: Click here
What happens if a package does not arrive at the indicated time?
There are certain times of the year when parcel delivery can be delayed due to high traffic, such as the weeks leading up to Christmas.
If you do not receive a package on the established date or you believe that the package has a problem, let us know and we will immediately contact the courier.
Where are the packages shipped from?
All packages are shipped from Italy. The minerals you find on the site are already in our warehouse in Italy.
How can I pay?
Pay comfortably with:
- Visa, MasterCard, Maestro, American Express, PostePay debit or credit card
- Cash on delivery
- Google Pay
We use SSL encryption technology for our online payments.